We’re working to resolve an issue with the iOS app and hope to be fully functional again soon. We really appreciate your patience as we figure this out, and we'll update this article when we have news to share. 📱
Update, 11/16/18, 10:28am EST: Our team is still working to resolve the issue with the iOS app. Thanks for hanging tight while we work on this.
Update, 11/17/18, 3:23pm EST: Thanks for checking back with us. We're still working on the issue with the iOS app. We’ll let you know right here the minute everything’s fixed.
Update, 11/18/18, 2:57pm EST: Our team continues to work on the issue with the iOS app, which is our top priority at this time. Thanks for your patience and for checking back here for updates.
Update, 11/19/18, 7:45pm EST: We continue to work to restore our app to the iOS App Store. As we do, here is more information on what’s happening.
We’re committed to helping build a safe online environment for all users, and we have a zero tolerance policy when it comes to media featuring child sexual exploitation and abuse. As this is an industry-wide problem, we work collaboratively with our industry peers and partners like NCMEC to actively monitor content uploaded to the platform. Every image uploaded to Tumblr is scanned against an industry database of known child sexual abuse material, and images that are detected never reach the platform. A routine audit discovered content on our platform that had not yet been included in the industry database. We immediately removed this content. Content safeguards are a challenging aspect of operating scaled platforms. We’re continuously assessing further steps we can take to improve and there is no higher priority for our team.
Update, 12/12/18, 7:22pm EST: The Tumblr iOS app is back in the App Store and available for download. Thanks again for your patience.